.Net Developer Support Full Time
STATUS : Active
Job Description
Responsibilities
Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
Identify cases that require escalation (either technically or strategically)
Create and maintain incident management requests to product group/engineering group
Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/ engineer experience
Provide ramp activities, knowledge sharing, technical coaching and mentoring
Drive technical collaboration & engagement outside of CSS (Product Engineering teams/Services/Support/Regions)
Lead or participate in building communities with peer delivery roles; may be workload or specialty specific
Personality Requirements
Language Qualification
English Language: fluent in reading, writing and speaking.
Required
Customer Support or Software Development experience in three or more of the following:
Web App troubleshooting on Linux, Windows IIS, Azure Web Apps or Docker
Application development & debugging experience with one or more languages or frameworks: Java, Node, Python, PHP and Ruby, .NET Core, ASP.NET, WordPress, Joomla and Drupal a plus.
Knowledge of HTML and CSS.
Understanding of programming concepts such as call stacks, threading, synchronization, performance-related concepts and debugging.
Excellent problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems, determine root cause and develop solutions
Experience in one or more of these areas desirable
Deep experience with Open Source Web technologies, troubleshooting and developing with Linux, NGNIX, Apache.
Experience with customer Docker images and troubleshooting Docker
Troubleshooting skills in Network and DNS
Familiar with packet sniffers: Fiddler or Network Monitor/Message Analyzer
Skills
C#, Asp.net.
Apply NowOverview
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Job title
.Net Developer Support
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Location
India , Andhra Pradesh , Tenali
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Education
Degree in Computer Science or relevant experience
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Job Category
Enterprise Technical Support
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Total years experience:
Above 5 Years
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Expired Date
31-08-2021
OUR CLIENTS
